About Us

We deliver IT solutions that not only solve problems but keeps your small and medium-sized businesses safe while you scale and grow.

Xperts Unlimited. Our Story.

Xperts Unlimited was founded by technology leader Brian Galli with a belief that small and midsize businesses deserve the same level of technology leadership, security, and reliability as the largest enterprises. While many SMBs are left navigating reactive IT support and fragmented solutions, Xperts Unlimited was built to deliver something different: a strategic partner that treats technology as a driver of business success.

From the beginning, the company has operated with a customer-first philosophy, forming long-term partnerships rather than transactional service relationships. Xperts Unlimited takes the time to understand how each client operates, the risks they face, and the outcomes they want to achieve – so technology becomes a strategic asset, not an operational burden.

The firm brings enterprise-grade security, infrastructure, and operational discipline to the SMB market. By implementing layered security, proactive monitoring, and modern cloud and infrastructure strategies, Xperts Unlimited helps organizations operate with the confidence and resilience typically reserved for much larger enterprises.

But technology alone isn’t enough. Accountability and the human element are central to the Xperts Unlimited model. Every client is supported by a dedicated lead engineer who knows their environment, understands their business priorities, and takes ownership of outcomes. Instead of navigating faceless ticket queues, clients gain a trusted technical partner who combines deep expertise with genuine investment in their success.

This combination of cutting-edge solutions and real human partnership is what sets Xperts Unlimited apart. The company rejects the traditional break-fix mindset common in the MSP industry and instead focuses on proactive management, transparency, and continuous improvement.

The result is an MSP experience designed for organizations that expect more from their technology partner – a greater security, deeper accountability, and a team that is fully invested in helping their business grow.

Strategic IT & Cybersecurity Partner for Growing California Businesses

Since 2000, Xperts Unlimited has helped organizations across Southern and Central California accelerate their growth through technology and cybersecurity solutions. Back then, reactive problem solving was the benchmark for success. However, today’s fast-paced environment and threat landscape has forced businesses to demand more. Xperts Unlimited brings a proactive, security-first approach to our valued clients.

We specialize in supporting businesses with 25–200 employees that depend on reliable infrastructure, secure data management, and long-term strategic planning. We are not just an MSP, but rather your IT partner – an extension of your team.

Technology is no longer just operational – it is foundational. Our mission is to help businesses protect what matters most while building stable, scalable systems that support growth.

About Xperts Unlimited team working together

Our Philosophy

We believe:

  • IT should prevent problems – not just respond to them.
  • Cybersecurity must be embedded into every layer of infrastructure.
  • Technology strategy should align with business goals.
  • Real human support still matters.

In an industry increasingly focused on automation and remote-only service models, we combine advanced tools with accountable, relationship-driven support.

Who Xperts Unlimited Serves

We partner with growing businesses that:

  • Employ 25–200 people
  • Handle sensitive client, financial, healthcare, or operational data
  • Cannot afford prolonged downtime
  • Operate in compliance-driven or risk-sensitive industries
  • Have outgrown basic IT support
  • Value proactive planning over reactive repair

Our clients often include:

  • Law firms
  • Accounting & CPA firms
  • Healthcare practices
  • Financial services organizations
  • Manufacturing companies
  • Construction firms
  • Professional services firms
  • Agricultural & agribusiness operations

These organizations understand that protecting their data and keeping their technology running smoothly is critical to long-term success.

What Problems We Solve

Growing businesses face increasing technology complexity and cybersecurity risk. We help solve challenges such as:

Reactive IT Environments

Recurring technical issues, unstable infrastructure, and unpredictable support costs.

Rising Cybersecurity Threats

Ransomware, phishing, credential theft, and supply chain attacks targeting mid-sized businesses.

Limited Internal IT Leadership

Organizations often lack structured IT strategy, budgeting, and long-term planning.

Compliance & Risk Management Pressure

Regulated industries must meet evolving security standards and safeguard confidential information.

Downtime & Operational Disruption

Even short outages can impact revenue, productivity, and client trust.

We replace uncertainty with structure – implementing proactive monitoring, layered cybersecurity, and strategic roadmapping.

How We Are Different

The managed IT market is crowded. Many providers fall into one of two categories:

  • Reactive, break-fix support shops
  • Large, remote-only providers focused heavily on automation

We take a different approach.

1. Proactive, Not Reactive

We monitor, manage, and optimize your environment continuously – identifying and resolving issues before they impact operations.

2. Security-First Architecture

Cybersecurity is not an add-on. It is embedded into every service we provide, from endpoint management to cloud configuration and identity controls.

3. Human-Centered Support

While many providers are shifting toward remote-only models, we believe long-term partnerships require real relationships.

We combine:

  • Advanced remote monitoring
  • Responsive helpdesk support
  • Onsite availability when needed
  • Regular strategy reviews
  • Clear accountability

Technology issues affect real people. Our support model reflects that.

4. Built for Growing Businesses

We are structured specifically for organizations that:

  • Have outgrown entry-level IT
  • Do not require enterprise internal IT departments
  • Need executive-level guidance without executive-level overhead

We provide strategic leadership alongside operational support.

Our Service Model

We deliver three core service pillars:

Managed IT Services

Proactive infrastructure management and end-user support.

Managed Cybersecurity Services

Layered protection, continuous monitoring, and risk reduction.

IT Consulting & Strategic Leadership

Technology roadmapping, fractional CIO services, and infrastructure modernization planning.

AI Strategy & Consulting

End-to-end AI solutions that help organizations safely and effectively leverage modern artificial intelligence.

Together, these services create a structured, secure, scalable technology foundation.

Serving Southern & Central California

Xperts Unlimited supports organizations throughout:

  • Los Angeles
  • Orange County
  • San Diego
  • Fresno
  • Modesto
  • Bakersfield

With both remote capabilities and onsite support availability, we are positioned to serve businesses across the region.

Brian Galli

CEO

Bruno Rocha

Awesomeness Evangelist

Nikki Snipper

Chief of Staff

Karen Conquer

Help Desk Manager, Director of Chaos

Nolan Machock

Support Technician

Eric Varela

Sr. Network Engineer, Creator of Chaos

David Drake

Systems Engineer

Aaron Puchahes

IT Engineer

Karlene Watt

Dispatch and Scheduling

Kanika Singh

First-Line Support Specialist

Gabriella Osemwegie

Executive Assistant

Dhennis Tolentino

Technical Services Engineer

Our Commitment

We are committed to:

  • Long-term partnership
  • Transparent communication
  • Predictable pricing
  • Continuous improvement
  • Measurable security and performance outcomes

Our goal is simple:
To help your organization operate securely, efficiently, and confidently – with technology that supports growth rather than creating risk.

Ready for a More Structured Approach to IT?

If your organization is experiencing recurring IT issues, growing cybersecurity concerns, or planning infrastructure upgrades, we invite you to schedule a complimentary IT assessment.

Let’s build a stronger, more secure foundation together.